Group Classes:
Reservations for group classes must be cancelled at least 12 hours in advance of the start time to avoid a late cancellation fee. Late cancellations will be charged the full price of the class.
Private Sessions:
Reservations for private sessions must be cancelled at least 24 hours in advance of the start time to avoid a late cancellation fee. Late cancellations will be charged the full price of the session. No-shows: If you do not show up for a class or private session without cancelling in advance, you will be charged the full price of the class or session.
Exceptions:
Cancellations due to illness or injury will be accepted without a fee. You must provide a doctor’s note within 24 hours of the class or session. Cancellations due to inclement weather will be accepted without a fee. We will make an announcement on our website and social media if classes are cancelled due to weather.
Refunds:
There are no refunds for unused classes or sessions. However, you may transfer your class or session to another date or time, subject to availability. We appreciate your understanding of our cancellation policy. We want to make sure that everyone has a positive experience at Inner Point Pilates.